Find answers to commonly asked questions about our products and services.
How can I place an order?
To place an order, simply browse our website, Click the contact button to communicate with us.
What payment methods do you accept?
We accept various payment methods, including L/C, T/T, and Western Union.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days. You will receive a tracking number once your order has been shipped.
What is the packaging method?
The inner layer uses bubble wrap, and the outer layer is packaged with a cardboard box and a wooden case.
How to provide technical support services?
Dedicated technical consultants for one-on-one support for every customer.
What transportation methods are supported?
The product can be transported via sea, air, or rail.
Is my personal information secure?
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our websites Contact Us page. We strive to respond to all inquiries within 24 hours.
